THANK YOU FOR CHOOSING A SHOPT WEBSITE!

IMPORTANT: Signing up for a shopt account and payment of any Activation Fee on this website, confirms your acceptance of our contract terms and conditions found listed here. On confirmation of your order you will be contacted by our Support team to kick off your website build process.

Shopt offers an E-commerce website system offering a simple to use and locally supported content management system. Your payment of an activation fee confirms that you agree to, and are bound by the Terms & Conditions laid out within this contract as well as our general website use Terms and Conditions. You as the agreeing party, whether an individual; business owner or business representative, must read all the terms prior to purchase and registration. All services and features offered by Shopt are referred to on the website as well as any new features added subsequently. We reserve the right to amend, update or change the Contract Terms at any time. Additionally all information and clauses related to how we handle your & your customers privacy and your website information can be found in our Privacy Policy and we have made all efforts to adhere to POPIA Act legislation. For the purposes of these contract terms the classification terminology for shopt will be : us, we, shopt and for the Client : you, the client.

Welcome to Shopt, an E-commerce & website system offering a simple to use and locally supported content management system. By signing this agreement contract with us, you agree to, and are bound by the Terms & Conditions laid out in our Terms of Use available at: https://packages.shopt.co.za/terms-and-conditions. You as the signing party, whether an individual; business owner or business representative, must read all the terms prior to signing this contract. All services and features offered by Shopt are referred to in the Terms of Use as well as any new features added subsequently. We reserve the right to amend, update or change the Terms of Use at any time. Additionally all information and clauses related to how we handle your & your customers privacy and your website information can be found in our Privacy Policy: https://packages.shopt.co.za/privacy-policy

1. DURATION 
1.1  This contract commences on the signature date hereof (“contract commencement”) by client as per page 2 of this document. 
1.2  The contract may be cancelled at anytime,  a 1 (one) month notice is required for any cancellation provided that once off activation fee has been paid in full. 
1.3 The contract agreement will continue in perpetuity. A 1 (one) calendar month’s notice will then apply for any cancellation.
1.3 The contract commencement date is unrelated to your website “launch” or “go live” date. The “go live” date will be scheduled when client has:
    1.4.1 signed this contract agreement
    1.4.2 signed off, via email, that the website has been satisfactorily tested on the staging server provided. Including, but not limited to, 
              all content sufficiently populated and all clickable links working. 
    1.4.3 provided all required 3rd party account information e.g. payment gateways; courier companies for those accounts to be 
              functional on the website. 
    1.4.4 Paid the once off activation fee in full.

2. PAYMENT TERMS 
2.1  The Client will pay Shopt the agreed Fees as per selected price package on receipt of invoice. Any invoices
      delivered by Shopt to the Client shall reflect the Fee and any additional disbursements or costs, inclusive of Value Added Tax
      (VAT), where applicable. Price Packages are subject to change. 
    2.1.1 Once off Activation fee is invoiced upfront & payment is due on receipt of invoice. No work will commence until this payment is   
              received.
    2.1.2 Monthly Price Package fees are billed on the 1st of each month for the month ahead & payment is due by 7th of the
              invoiced month.
    2.1.3 Percentage (%) based Transaction fees are billed on the 1st of each month for the month passed (in arrears) & payment is due by
              7th of the invoiced month. The % fee is calculated as a % of gross online turnover.
2.2  Price Packages:
    2.2.1 Should you wish to migrate from one package to another, we will require 3 months of turnover data to match the next price tier
              minimum. The new tier pricing will start in the new calendar month. 
    2.2.2 Gross sales turnover will be measured by using the Shopt orders reporting module only. 
2.3  Failure to pay by the end of the following month will result in suspension of services and your website will be taken offline. Full proof
      of payment will be required for website re-activation. 

3. SERVICES & RESPONSIBILITIES 
3.1 Shopt agrees to supply set up, limited product population and on-going support for the Shopt system/s to the client. Full list
      of services and descriptions available in the Terms of Use. 
3.2 The Shopt working hours are South African industry standard office hours between 8:00am to 17:00pm, Monday to Friday. Only in the  
      case of a live website not displaying online, will after hours support be available.
3.3 Client responsibility includes, but is not limited to, providing website content; product information; imagery; addressing general 
      queries and 3rd party account information in a timeous and organized manner, especially during the website set-up stage.
3.4 Client to provide Content at the set-up stage. On request, Shopt can provide imagery and text content for basic pages.
3.5 Both parties agree to use email as the main channel of communication with content uploadable to a shared online drive. Both parties
      will  conduct the business relationship in a professional and courteous manner at all times. Shopt support team will notify the client of
      required information/content via checklist/s.

4. INTELLECTUAL PROPERTY & OWNERSHIP OF CONTENT 
4.1  Shopt exclusively owns the code base that forms the structures of the content management system branded Shopt and all
      subsequent code packages related to it, as well as existing Shopt website systems or modules that may be used within it. 
4.2  The Client owns all materials pre-populated and subsequently generated into the website as well as any proprietary product 
        information. Materials can include: customer information; product based information including imagery; sales information and
        blog/news content created on the website. 
4.3  On termination of this contract, the Client has no right to copy/remove/re-use the code or system. The client can retain or export all
        populated material as mentioned in 4.2.  

5. RETAIL BEHAVIOURS 
5.1 Client agrees, unless otherwise discussed and agreed, not to intentionally dilute sales of the same or similar products under the same 
      or similar brand name/s via other e-commerce platforms in the interest of fairness to Shopt and the potential transaction fee
      earned from the product sales on your Shopt website.
5.2 Client agrees to manage the advertising; online and social media marketing to promote, to the best of your ability, sales on the
      website. This includes 3rd party applications and services e.g. Google Ads; Instagram Shop etc.
5.3 Shopt agrees to provide the agreed 3rd party integrations, to the best of our ability, available in the current system and for
      future integrations where we see fit. Support for the 3rd party integrations may need to be logged and discussed with the external
      company running that 3rd party application/program and will not be provided by Shopt. 

6. INDEMNITY AND LIABILITY 
6.1 Each party agrees to indemnify and hold the other harmless from and against any and all actions, claims, demands, proceedings or
        judgments (collectively “claims”) and any and all losses, liabilities, damages, costs, charges and expenses (collectively “losses”) of 
        whatever nature and in whichever jurisdiction, which may be instituted, made or alleged against, or are suffered or incurred by a 
        party relating to its own breach of obligations under this agreement. 
6.2  In the instance where breach of contract may be proven, both parties will negotiate to decide whether to continue performance of or
        terminate this agreement according to the effect of such event on performance of this agreement
 
Company : Shopt 
Registered Name : Vault Core (PTY) Ltd
Company Registration: 2020/848276/07
Address: Unit 1 Gardens Business Village, 4 Incholm Place, Gardens, Cape Town, SA, 8001
Email: info@shopt.co.za